Account Manager
Aleph Labs
Lokasi
Jakarta, DKI Jakarta
Tipe kerja
On-site
Gaji
-
Deskripsi pekerjaan
Serve as the main point of contact in all matters related to client concerns and needs
Build and strengthen client relationships to achieve long-term partnerships
Maintain accurate client records, keeping track of any contract updates and renewals
Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
Handle inquiries and requests from customers and address their needs
Meet regularly with other team members to discuss progress and find new ways to improve business
Generate progress reports for clients and senior leaders within the organization
Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
Prepare project-related pitch work
Kualifikasi
BA/BS degree in Business Administration, Sales or relevant field
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong written and verbal communication skills
Excellent organizational skills and attention to detail
